Update to the last post.<\/p>\n
So after a while, and with it rapidly approaching the time their customer services department go home, I call again. I get the automated welcome message, then I get through, I hear background office noises and someone typing nearby, then I hear the receiever being picked up and put down, click. I try again, same thing. And a third time. On the fourth attempt I get a recorded message telling me that the office is now closed.<\/p>\n
Then half an hour later the consignment tracking web page is updated to tell me that the driver called at 12:18pm and as no one was there to take delivery left a card.<\/p>\n
So let’s get this straight – I’m waiting in all day from 9am to 5:45pm, no delivery is made, and even if one was attempted no card is left. So this alleged delevery was either made to the wrong address, or not made at all. When I call customer services they can’t get through to the delivery department and so can’t do anything. When I call shortly before the close of work I get cut off three times so that customer services don’t have to speak to me and possibly work a little beyond home time. The web page for tracking my order isn’t updated until seven hours after the delievery was allegedly attempted.<\/p>\n
Here’s what I’m going to do. I’m going to insist on the delivery being made at a time convenient to me – an evening or weekend, and that I don’t care if a manager has to delivery it himself in his own car to make that possible. I will inform the company that I bought the computer from that I will never buy anything from them again because of the quality of service from their couriers. In the future I will inform any other company who use these couriers that I won’t do business with them because of the courier service they use. I will write to the MD of the courier company informing him of the poor service I have received and informing him that I will never use his company and will never buy from any company that uses his company as couriers.<\/p>\n
City Link – don’t use them, don’t buy from anyone who uses them.<\/p>\n","protected":false},"excerpt":{"rendered":"
Update to the last post. So after a while, and with it rapidly approaching the time their customer services department go home, I call again. I get the automated welcome message, then I get through, I hear background office noises and someone typing nearby, then I hear the receiever being picked up and put down, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[7],"tags":[],"class_list":["post-638","post","type-post","status-publish","format-standard","hentry","category-my-life"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p1fxq5-ai","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/stevepugh.net\/VTT\/wp-json\/wp\/v2\/posts\/638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stevepugh.net\/VTT\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stevepugh.net\/VTT\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stevepugh.net\/VTT\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/stevepugh.net\/VTT\/wp-json\/wp\/v2\/comments?post=638"}],"version-history":[{"count":0,"href":"https:\/\/stevepugh.net\/VTT\/wp-json\/wp\/v2\/posts\/638\/revisions"}],"wp:attachment":[{"href":"https:\/\/stevepugh.net\/VTT\/wp-json\/wp\/v2\/media?parent=638"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stevepugh.net\/VTT\/wp-json\/wp\/v2\/categories?post=638"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stevepugh.net\/VTT\/wp-json\/wp\/v2\/tags?post=638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}