I am a firm believer in the place of the user at the centre of any web experience, and hence bring not only advanced technical skills but also experience and knowledge of, and a passion for, issues such as usability, accessibility and internationalisation to any project on which I work.


Head of Channels & Innovation @ London & Partners

June 2018 - present
  • Leading web and email technology specialists at the Mayor of London's official promotional agency.

Senior Web Development Manager @ London & Partners

October 2017 - June 2018

Senior Web Developer @ London & Partners

April 2011 - October 2017
  • Bringing together the online presences of Study London, Think London and Visit London to create a new digital platform for the best big city on earth.

Senior Web Developer @ Visit London

April 2005 - March 2011
  • Added WAI ARIA landmark roles across all Visit London sites – very quickly received unprompted, positive feedback from screen reader users.
  • Converted all Visit London web sites to HTML5.
  • Produced working prototypes using Google maps, Bing maps and five other mapping APIs in order to choose the best product.
  • Simple JSP based parser of RSS feeds from Twitter in order to recognise and separate common Twitter idioms (@username, #hashtag, etc.).
  • Development of experimental web site presentation layer in XSLT as well as a more conventional JSP framework.
  • Implementation of a Content Management System, using the Percussion Rhythmyx platform. I liaised closely with consultants from the vendor to customise the product in line with business requirements.
  • Supporting web analytics using WebTrends, creation of custom reports in collaboration with an in-house business analyst and consultants from WebTrends.

Freelance Web Developer/Consultant

August 2002 - April 2005
  • Accessibility and site optimisation for a large government department.
  • Creation of a portal for teenagers utilising an advanced templating system for easy updating of complex pages by editors.
  • Extranet development for a major IT company.
  • Accessibility guidelines for a financial institution.

Web Developer @ Wicked Web

January 1998 - July 2002
  • Line manager for other web and multi-media developers.
  • Assessing project requirements and advising on appropriate technologies.
  • Creation of project documentation, including information architecture, style guidelines and technical specifications.
  • Primary build of HTML pages and templates. Supervision and mentoring of build carried out by other developers.
  • Liaison with designers and programmers to ensure seamless workflow throughout a project.
  • Quality control - set standards for the project; test functionality, usability, accessibility and browser compatibility; and advise on remedial actions to be taken.
  • Advising on strategies and implementations for improved search engine presence.

Intern @ On-line Publishing

September - December 1997

Worked on web sites for clients including the Labour Party and several charities. Developed HTML, JavaScript and graphics skills in a commercial environment.


Balliol College, Oxford University

  • BA (Hons) in Physics.
  • JCR Entertainments Committee, first as Publicity Officer and then as Secretary I was responsible for designing, producing and distributing publicity; keeping minutes of meetings; planning and organizing a wide range of social events, especially cocktail bars and bar quizzes.
  • member of JCR Environment Committee.

Reigate Grammar School

  • 1 STEP in Mathematics.
  • 4 A levels in Chemistry, Maths, Further Maths and Physics.
  • 1 AO in Advanced Mathematics.
  • 9 GCSE in Chemistry, English, English Literature, French, Geography, History, Latin, Maths and Physics.

Technical Skills

Contact Details

Steve Pugh
Home page: http://stevepugh.net/